Please be aware that we review and update the following information on a regular basis and share any changes with our staff prior to posting.
Visitor Policy - updated August 2021
As a result of COVID-19, you may notice changes in our offices. These measures are a part of our commitment to do what we can to ensure the critical care our patients need is not interrupted.
PLEASE NOTE: Due to the coronavirus pandemic, no more than one FULLY VACCINATED visitor per patient is allowed in the office. However, at this time no visitors are allowed in the infusion room. If someone other than your designated visitor is driving you to your treatment appointment, please have them either wait in their car or leave for the duration of the appointment in order to make space for other patients. Please leave a phone number with the appropriate staff member so they can call that person when treatment is complete. Also, when coming to your appointment, PLEASE SHOW UP AT THE SCHEDULED TIME AND NO EARLIER DUE TO LIMITED SPACE IN OUR WAITING AREA. We are sorry for any inconvenience this will cause and thank you for your understanding.
If you have access to a mask, please put the mask on before coming into our office. If you DO NOT have access to a mask, you will be provided one to put on before entering the waiting room. The CDC still recommends masking to all healthcare facilities. CLICK HERE to read more information.
Your health is our priority. We are committed to taking all measures necessary to ensure the health and safety of you and your caregivers, our physicians and staff, and our communities.
Update as of 5/18/2020
A MESSAGE TO OUR PATIENTS & FAMILY MEMBERS
As the State of Virginia begins to open, Virginia Oncology Associates finds it necessary to maintain guidelines and protocols regarding social distancing, masking and screening at every office. We recognize the importance of taking your specific needs of care into consideration and will do everything possible to keep you and staff safe.
People who were/are being treated for cancer may have weakened immune systems, which can increase their risk for illness from COVID-19.
For these reasons, we will continue taking your temperature as you arrive prior to your appointment, asking a few screening questions and require that you wear a mask while inside our offices. We will continue to limit visitors except under extenuating circumstances, which will be determined by staff on a case by case basis. We sincerely hope you will find comfort in knowing that we are thinking about you and our staff during every phase of this pandemic.
We appreciate your patience, understanding and support during these times. Sincerely, Virginia Oncology Associates Physicians
With COVID-19 now declared a pandemic by the World Health Organization, we know you will have questions about how this may impact your treatment or visits to our locations. If the information you are looking for is not on our site, please call our office to speak with your care team directly.
Please be aware that Cancer Care of Tidewater (CCFOT) will not be serving refreshments at our offices until further notice due to safety concerns for our patients and volunteers. We apologize for any inconvenience and hope to resume service in the near future. Please be sure to bring your own snacks with you to your appointment. Thank you for understanding.
For any additional information, please be encouraged to refer to the CDC guidelines and the Virginia Department of Health for up to date information, and to answer further questions that you may have.