Pay My Bill
Effective August 1, 2026, we will no longer accept cash payments at any of our practice locations.
For your convenience, we will continue to accept the following forms of payment:
• Credit and debit cards
• Checks
This change is part of our ongoing efforts to improve safety, streamline operations, and enhance your overall experience.
If you have any questions about this update or need assistance with payment options, please do not hesitate to contact our office.
Our team is here to help. Thank you for your understanding and for trusting Virginia Oncology Associates with your care.
There are several convenient options for you to make a payment.
- Make a payment during your next in-office visit
- Mail payments, with your patient account number on the Memo line to:
Virginia Oncology Associates
P.O. Box 60623
Charlotte, NC 28260-0623 - Make a payment by phone 24 hours per day, 7 days per week by calling 757-767-7195.
- Mobile Pay (make a payment via text message)
- Pay Online
Call with questions about your bill: (800) 998-3450 Monday-Friday, 8:30AM-4:30PM
About Mobile Pay
VOA now offers a convenient, simple way to pay your bill using your mobile phone. Here is how it works:
- After your visit, you will receive a text from 89523 letting you know a payment is due.
- Select the link in the text.
- Make a payment; you will receive a notification of payment receipt for your records.
- No financial or medical information is stored on your phone. There’s no app to download!

