Greets patients and visitors to the clinic in a prompt, courteous and professional manner. Checks in patients and informs clinical staff of patient arrival.

-Provides and explains paperwork for the patient to complete prior to examination. Collects, proofs for completeness, and files patient forms. Updates demographics and insurance information in the system. Collects co-pays and balances; provides receipt.

-Answers, screens, and responds to routine questions, routes to appropriate personnel, or take thorough messages. Pages clinic personnel as appropriate. Communicates messages in an accurate and timely manner according to procedures.

-Checks patients out after examination. Schedules returning appointments in accordance with physician and/or office guidelines. Provides patients with appointment details such as time, location, directions, instruction sheets, and other details.

-Records patient cancellations and missed appointments; reschedules appointments. Notifies appropriate staff of the cancellation and makes note in patient chart

-Provides general administrative support by filing charts and forms. Maintains lobby area in a neat and orderly manner. Maintains a legible supply of forms and appropriate office supplies required for daily activities.

-Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient’s records.

-Other duties as requested or assigned. May type memos and forms.

MINIMUM QUALIFICATIONS:

High school diploma or equivalent required.

Receptionist or office experience required.

Proficiency with computer systems and MicroSoft (Outlook, Office Word, and Excel) required.

POSITION POSTED UNTIL FILLED.